How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dr. Chan Your Own Question

Dr. Chan
Dr. Chan, Ophthalmologist
Category: Eye
Satisfied Customers: 355
Experience:  Board Certified in ophthalmology
Type Your Eye Question Here...
Dr. Chan is online now
A new question is answered every 9 seconds

I recently woke up in the am with my eyes crossed. Was told

Resolved Question:

I recently woke up in the am with my eyes crossed. Was told to go to ER. Had many tests done, with no clear results. Stated I might have had a TIA, or mini stroke which damaged the nerve in the back of the eye. That it should regenerate itself. So far nothing has changed, it has been about 2 months since the occurance. I have asked already and been charged 15 dollars, and it came up with"denial of access." What gives?
Submitted: 4 years ago.
Category: Eye
Expert:  Dr. Chan replied 4 years ago.

HelloCustomer

 

I'm not sure what the "denial of access" means. But maybe I can help you with your question. What medical conditions do you have? What medications do you take? How is your vision (one eye at a time)?

Customer: replied 4 years ago.
The only meds I take are Levothyroxin, and Celexa. A multivitiman,and 81 mg aspirin.At the time of the incident, I had been off my thyroid meds for about a month for testing as to wether my thyroid cancer had returned. I had to have the radioactive capsule with body scan. The incident with my eyes happened about 5 days before the capsule, and my test.
Expert:  Dr. Chan replied 4 years ago.

Hello,

 

There are nerves and muscles that connect to your eyes and allow them to move around. If one is damaged, the eye can't look in that certain direction. This will lead to crossed eyes and double vision since the other eye can still move. So the eyes can't move together.

 

There are many causes of this. But with your medical history and age, there are four things that come to mind.

 

One is a cranial nerve palsy. This occurs with small vessel diseases (diabetes, high blood pressure, high cholesterol, hardening of arteries with aging). The circulation to the nerve is cut off and it suffers a temporary paralysis. This usually resolves in 8 weeks or so.

 

Second is a stroke to the brain stem. This is the area in your brain that controls eye movement.

 

Third is an acute thyroid attack. This causes the muscles to swell up and will limit the movement.

 

Finally, there is a condition called temporal arteritis that afflicts women in their 70's and 80's. This causes double vision and headaches. This can be detected by elevated ESR and CRP levels in the blood.

 

Finally, there is a condition called myasthenia gravis that is a neuromuscular disease. It can present as double vision or droopy eyelid.

 

You need an MRI scan of your brain and orbits to determine the cause. You also need some blood testing to evaluate for some of these conditions above.

 

Hope this helps and thank you.

Dr. Chan, Ophthalmologist
Category: Eye
Satisfied Customers: 355
Experience: Board Certified in ophthalmology
Dr. Chan and other Eye Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I feel so much better today, and upon further investigation believe that there is a chance that the responses I got saved me from a serious, even life threatening situation. I am very grateful to the experts who answered me. Susan O. USA
< Last | Next >
  • I feel so much better today, and upon further investigation believe that there is a chance that the responses I got saved me from a serious, even life threatening situation. I am very grateful to the experts who answered me. Susan O. USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Dr. Dan B.'s Avatar

    Dr. Dan B.

    Board Certified Ophthalmologist

    Satisfied Customers:

    2903
    Eye surgeon experienced in cataracts, glaucoma, retina & neuro-ophthalmology
< Last | Next >
  • http://ww2.justanswer.com/uploads/DoctorDanB/2010-6-7_6228_just_answer_profile_picture_60_pixels.jpg Dr. Dan B.'s Avatar

    Dr. Dan B.

    Board Certified Ophthalmologist

    Satisfied Customers:

    2903
    Eye surgeon experienced in cataracts, glaucoma, retina & neuro-ophthalmology
  • http://ww2.justanswer.com/uploads/anupamadesai/2010-04-13_122313_Dr._A.S.Desai_new_photo.jpg Dr. A.S. Desai's Avatar

    Dr. A.S. Desai

    Ophthalmologist

    Satisfied Customers:

    1903
    MS Ophthalmology with 11 years of surgical expereince
  • http://ww2.justanswer.com/uploads/gsokoye/2009-10-28_181751_Dr._Stan.JPG Dr. Stan's Avatar

    Dr. Stan

    Ophthalmologist

    Satisfied Customers:

    895
    Johns Hopkins Fellowship Trained, Certified and Licensed Medical Physician and Surgeon
  • http://ww2.justanswer.com/uploads/eyemd/2009-04-07_180315_pic.jpg Dr. Stevens's Avatar

    Dr. Stevens

    Ophthalmologist

    Satisfied Customers:

    629
    Board Certified Ophthalmologist
  • http://ww2.justanswer.com/uploads/CO/CorneaDoc/2012-2-18_0390_photo6.64x64.jpg Dr. Susan's Avatar

    Dr. Susan

    Ophthalmologist

    Satisfied Customers:

    217
    Board Certified & Fellowship trained eye surgeon.
  • http://ww2.justanswer.com/uploads/neuph94/2009-10-11_164729_gif_pic.GIF Dr. JP's Avatar

    Dr. JP

    Ophthalmology, Oculoplastic Surgery

    Satisfied Customers:

    28
    Harvard Medical School, Massachussetts Eye and Ear
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERjcufyksv/2012-3-13_44825_crop3.64x64.jpg Dr-Trace's Avatar

    Dr-Trace

    Board Certified Ophthalmologist

    Satisfied Customers:

    26
    Board Certified in General Ophthalmology