I'm trying to clarify the question so that I may answer it better. Did the eye doctor say that the nerves were "mishapened" from pressure? What did you mean by the neurologist statement?
There is a condition called pseudotumor cerebri. It is caused by build up of pressure inside the brain and spinal cord (similar to hydrocephalus). It causes the optic nerve to swell up, headaches, ringing in ears. It is a good sign that the rest of her neurologic exam was normal. The first step is to get an MRI to look for causes of this. If the MRI is normal, the neurologist may want to do a spinal tap to check the pressure. If the pressure is high, there is medication to treat this condition.