How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dr. Chan Your Own Question

Dr. Chan
Dr. Chan, Ophthalmologist
Category: Eye
Satisfied Customers: 355
Experience:  Board Certified in ophthalmology
17282639
Type Your Eye Question Here...
Dr. Chan is online now
A new question is answered every 9 seconds

i am diabetic i went to my optition for a eye test ,i was prescribed

Customer Question

i am diabetic i went to my optition for a eye test ,i was prescribed with a new pair of glasses.I plased an order for varifocals with VARILUX lenses which costrd me £349.00 the salesman convinced me in buying these lenses.I got my glasses in 3 weeks,i tPried them on the salersman told me its a latest technology in lenses it will take at least 3 weeks to get used to them.Idrove on the motor way and could not see the signs from a distance,went back to the salesman told him the problem ,he asked me how is your reading? i said it was perfect, he then said if your reading is good your distance is perfect .The Optition asked me to wear my glasses and asked me to read the middle line on the wall ,which i read .He spoke to the salesman the salesman tels me i have to wear my glasses on regular basis there is nothing wrong with my lenses .I still have blurreness when i wear them. PLEASE HELP i only work 25hrs a week i cannot afford another pair.
Submitted: 5 years ago.
Category: Eye
Expert:  Dr. Chan replied 5 years ago.

HelloCustomer

 

I agree with the optician on one aspect. If your reading vision is good, then the problem is not with your eyes. It is with your glasses.

 

There are three things that come to mind. One is that progressive lenses require more time to adjust to (especially if it is your first pair like that). It appears to me though that you have given it enough time (2-3 weeks).

 

Second, maybe the doctor mismeasured your distance prescription.

 

That leaves one thing. Progressive lenses require much stricter measurements than regular single vision lenses. If the optical zone is not in the right place (this is the spot on the lens that your eyes are actually looking through), if the pupillary distance measurement is not right (this is the distance between your pupils), if the segment height is not right (this is the position of where the near vision starts), if the channel is not wide enough, then you may have problems regardless of what you do.

 

To work through it logically, you should ask the doctor to remeasure you prescription to see if it is correct. If so, you should ask them to check the prescription on the lenses to see if it is the same as the prescription for your eyes. Finally, if everything else is correct, they need to remeasure the lenses themselves (optical zone, pupillary distance and segment height).

 

Hope this helps and good luck.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I feel so much better today, and upon further investigation believe that there is a chance that the responses I got saved me from a serious, even life threatening situation. I am very grateful to the experts who answered me. Susan O. USA
< Last | Next >
  • I feel so much better today, and upon further investigation believe that there is a chance that the responses I got saved me from a serious, even life threatening situation. I am very grateful to the experts who answered me. Susan O. USA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Dr. Dan B.

    Board Certified Ophthalmologist

    Satisfied Customers:

    2903
    Eye surgeon experienced in cataracts, glaucoma, retina & neuro-ophthalmology
< Last | Next >
  • http://ww2.justanswer.com/uploads/DoctorDanB/2010-6-7_6228_just_answer_profile_picture_60_pixels.jpg Dr. Dan B.'s Avatar

    Dr. Dan B.

    Board Certified Ophthalmologist

    Satisfied Customers:

    2903
    Eye surgeon experienced in cataracts, glaucoma, retina & neuro-ophthalmology
  • http://ww2.justanswer.com/uploads/anupamadesai/2010-04-13_122313_Dr._A.S.Desai_new_photo.jpg Dr. A.S. Desai's Avatar

    Dr. A.S. Desai

    Ophthalmologist

    Satisfied Customers:

    1903
    MS Ophthalmology with 11 years of surgical expereince
  • http://ww2.justanswer.com/uploads/gsokoye/2009-10-28_181751_Dr._Stan.JPG Dr. Stan's Avatar

    Dr. Stan

    Ophthalmologist

    Satisfied Customers:

    895
    Johns Hopkins Fellowship Trained, Certified and Licensed Medical Physician and Surgeon
  • http://ww2.justanswer.com/uploads/eyemd/2009-04-07_180315_pic.jpg Dr. Stevens's Avatar

    Dr. Stevens

    Ophthalmologist

    Satisfied Customers:

    629
    Board Certified Ophthalmologist
  • http://ww2.justanswer.com/uploads/CO/CorneaDoc/2012-2-18_0390_photo6.64x64.jpg Dr. Susan's Avatar

    Dr. Susan

    Ophthalmologist

    Satisfied Customers:

    217
    Board Certified & Fellowship trained eye surgeon.
  • http://ww2.justanswer.com/uploads/neuph94/2009-10-11_164729_gif_pic.GIF Dr. JP's Avatar

    Dr. JP

    Ophthalmology, Oculoplastic Surgery

    Satisfied Customers:

    28
    Harvard Medical School, Massachussetts Eye and Ear
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERjcufyksv/2012-3-13_44825_crop3.64x64.jpg Dr-Trace's Avatar

    Dr-Trace

    Board Certified Ophthalmologist

    Satisfied Customers:

    26
    Board Certified in General Ophthalmology
 
 
 
Chat Now With An Eye Doctor
Dr. Chan
Dr. Chan
235 Satisfied Customers
Board Certified in ophthalmology