You can put a denounce at the police as a fraud or a claim in the closer consumer protettion service of the place where the company is
but i dont know where the location of the company is. i purchased the ticket online.. and i traced the transaction from the bank to Spain.
Can you tell the name of the web?
i've given them prior notice and a large period of time that if they dont return the refund, i will seek legal actions against them.
this is ofcourse by email.
They have just a phone number here in spain Only yhat
i have their phone numbers that i used to call them to to talk to them regarding my issue.
What has been his answer after your claim?
they sent me the email on March 19th saying that they will return the money in 1 to 7 business days. i called them after that period and they told me in 30 days. i kept calling them and they keep telling me that they will check their bank why i didnt receive the money. and they dont reply me. they once provided me with some numbers saying that these are the authorization codes for the refund and i showed them to my bank and my bank said that these do not mean anything.
I am calling the number in Barcelona, Spain, but I am sure they have no adress there
+34 932 420 194
The problem is that if they do not have an adress here nothing more could be done here
+353 (1)(NNN) NNN-NNNN/p>
I ve call this number, answering machine
answering machine and then get customer service
According to European law this site its not legal
They do not tell us where are they or the legal way to claim
I think you do not have legal ways to get your money
So, the best way for you will be denounce them in his own foro and others until they give your money back
They have no adress here or another country
Its not a legal web
what do you mean by "denounce them in his own foro and others" ??
I must tell you that they have scamed you
You could write in his own foro or others againts them and tell they are scamers
they have a facebook page... is it ok for me to post on their page that they are scammers ?
as they do not give you your money back
Tell the history as it was
In the site does not appear his facebook
also, can i create a facebook page called for example "OnlineTicketExpress is FRAUD" and explain to the world that this company are scammers ?
No problem with that always you are telling the real truth
what else do you suggest i do to put more pressure on them to give me back my money ?
Even you could put a coments in all his links in the FC telling that they are scamers...
It will be the best way to get your money back
You see, it becomes from 1994 and onli 500 likes.... No trustable for sure
:(( im very sad.
Did you pay with paypal?
no, VISA credit card.
Paypal allows you to put a claim
i contacted my bank and placed a claim with them and gave them all the papers.
So, fight againts them in the web
they said that they will contact VISA and get my money back within 45 days. is that possible ?
The best way will be disturbing his facebook
I am sorry for that but no more chances....
ok... can i get an email copy of this conversation please ?
Sure, ask moderators for XXXXX@XXXXXX.XXX
Lease to make a good rate of my service Sir, its the way that the site pay me
Thank you and luck
thank you sir.
I hope you will be sucessfull
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).