What is organizational culture? What influences determine the organizational culture? How would you describe you current/former organization's culture?
Hi, My name is XXXXX XXXXX X am your Etiquette Expert.Thanks for the question. I believe that the following will provide the answers to your questions.Organizational culture is the sum total of an organization's past and current assumptions, experiences, philosophy, and values that hold it together, and is expressed in its self-image, inner workings, interactions with the outside world, and future expectations. It is based on shared attitudes, beliefs, customs, express or implied contracts, and written and unwritten rules that the organization develops over time and that have worked well enough to be considered valid. Also called corporate culture, it manifests in (1) the ways the organization conducts its business, treats its employees, customers, and the wider community, (2) the extent to which autonomy and freedom is allowed in decision making, developing new ideas, and personal expression, (3) how power and information flow through its hierarchy, and (4) the strength of employee commitment towards collective objectives. It is termed strong or weak to the extent it is diffused through the organization. It affects the organization's productivity and performance, and provides guidelines on customer care and service; product quality and safety; attendance and punctuality; and concern for the environment. It extends also to production-methods, marketing and advertising practices, and to new product creation. While there are many common elements in the large organizations of any country, organizational culture is unique for every organization and one of the hardest thing to change.
Certified Etiquette Trainer.
Thanks so much for giving me the opportunity to answer your question. If you have any additional questions I'd be honored to answer them for you.To request me put "For SheilaEtiquette" at the beginning of your question.Respectfully, SheilaSheila Keast. Certified Etiquette Trainer. Business & Personal Etiquette For The Real World.