Estate Law Questions? Ask an Estate Lawyer.
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I certainly can understand your frustration. However, yes the bank would need permission of the other joint tenant for you to withdraw your interest in the CD. This is because it is an undivided 1/2 interest in the CD meaning it can not be physically divided without each owner agreeing to do so. The joint tenancy provides the owners the benefit after the death of one of them of the entire amount being transferred to the survivor. But during the life time of each it can not be divided without both of them agreeing.
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Banks have different policies which is often the case and it is permitted. Also, the prior CD's could have been held as tenants in common, meaning each had a divided interest. Regardless, the banks so have broad authority to exercise their own internal rules. Even as a lawyer I have had the same issues and the banks change policies often.
I wish I could tell you that there is a way to compel the bank to turn over the CD.