The Company that you mention, which is, I assume the same company as can be found at the link below, does have an A+ rating with the BBB. That said, the percent charge they want for whatever asset they have found is not insignificant. However, they often locate assets through their research that heirs of the deceased would never have found. So, if the heirs want any of the asset that they would not have discovered but for the company, they have to decide if some is better than nothing.As far as locating assets without using a company like this, it takes some footwork (on the computer) and sifting through old paperwork of the deceased. If your grandmother lived her whole life and passed away in NC, then you can check at the following link for unclaimed property: http://www.nccourts.org/courts/oco/clerk/escheats.asp
You can also check the NC State Treasurer's website for unclaimed cash in your grandmother's name.The link for the company that contacted you is at: http://www.legalclaimantservices.com/about-asset-recovery-services
Please feel free to ask for clarification or related follow up questions.
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).