Hello, and welcome!My name is ***** ***** it will be my pleasure to assist you today.
I can't reach him personally; you have to try all the ways I suggested, in my previous answer, to reach him. I assume all the offices are closed on the weekend, so on Monday, start making phone calls to try to speak to his representatives.
I'm so sorry, but I'm not set up to do a phone call, now and it IS an additional fee.
I hope you reach him through one of his contacts! : )
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I would start with his Agent or Manager.