Ombudsman asked me to help out. As a publicist, I've worked on a great many videos/video sets, and I agree with you that she should have been clear about payment, instead of just assuming she would be paid. By the same token, before she started working on the set, she should have been advised of the pay situation, especially since rarely (if ever) is any money made back from a music video, particularly with new or independent artists.
I would give her half the time she is asking at the rate of $20 an hour since she is not an established makeup artist. Half of the time only because it was not discussed in advance. If she really gives you a hard time, once you explain it to her, you may want to give her 3/4 o the time (about 8 hrs) because the bad publicity isn't worth it, but it's all up to you.
I welcome your thoughts. Let me know if you want to talk more
May I be of further assistance?
Im not sure what your question is at this point. You have accepted the previous experts answer. Are you saying you shouldn't have to pay anything at all? Do you want to talk more? Or are you done with this question?
Let me know