Good afternoon Susan,
I'm Doug, and I'm sorry to hear of the confusion. My goal is to provide you with excellent service today.
Under WV law, the general rule is that retirement income is taxed by the state. But up to $2,000 of any civil, state, federal, or military pension are exempt from state income taxes. And if you are 65 or older, you can exclude up to $8,000 for individual filers or $16,000 for married filers on any retirement income.
So, presuming that your pension will be more than $16,000 per year, you will have to pay state income taxes on it in WV even if you are over the age of 65.
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I wish you and yours the best in 2016,