JA: Hello. How can we help?
Customer: I thpught I paid my October COBRA
payment and learned yesterday that it was never received and now my insurance has been cancelled. I was directed to Appeal the decision. My husband and I are senior i our early 60s and my husband is diabetic.Is there another course of action beside the 7-10 day appeal process?
JA: Have you documented this or discussed it with HR?
Customer: I am no longer employed. Unfortunately, there is no proof if submission on my computer where I electronically sent in my payment. I researched immediately but it must have not gone through even though I normally would have redone if I did not receive a confirmation email.
JA: Is the employment agreement "at will
," union, full time or part time?
Customer: I was a FT Executive when I resigned in June and my company paid the first 3 months of COBRA and I paid part of September and what I thought was October and intended to submit November yesterday when I received a termination
JA: Anything else you want the lawyer to know before I connect you?
Customer: Yes, how quickly can I buy and receive Insurance if I am not reinstated? Is there a fee for connecting with the lawyer?