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Was there anything else I can do for you?
it seems like there is a technical issue that may be preventing us from communicating. Can you please let me know if you are getting my responses so I can forward this thread to technical support if necessary?
I certainly do apologize for that. I am just an attorney who answers questions here and I have no control over billing, so I will forward you to customer service who can help sort out the problem. In the mean time, did you have any further questions for me here?
Okay, in that case I would very much appreciate if you would positively rate my service here by using the stars at the top of the page. This costs you nothing but is the only way that I actually receive credit for my assistance. Thank you very much and I will go ahead and forward you to customer service.