Thank you for your question. I look forward to working with you to provide you the information you are seeking for educational purposes only.
I am a DIFFERENT CONTRIBUTOR. Please understand phone service is a premium service that by site rules requires you to pay an additional fee (I will send you such an offer, but most times we can deal with issues right in this forum without the additional fee).
First, employment is deemed at will
, which means that your employer has discretion in discipline of employees. As long as they are not doing this to you ONLY because of your age/race/sex/disability/national origin, the employer is free to discipline you for what they find as violations. As an employee, there is no legal right for you to reply to a violation, it is up to the employer to allow you to send in a response to defend yourself regarding the violation and if the employer will allow you to respond you can write up a dispute
stating that you were performing the job the way you were trained and that if your training person trained you wrong and that since you were trained wrong that is why you are doing the job the way the employer observed.
However, all you can do is send in a written dispute of the reprimand you received to the employer and it is solely at the discretion of the employer as to what they do with your dispute.
If you have further questions or would like further information, please use reply here or if you still would like a phone call, please click on ACCEPT of the offer sent to you separately and let me know only AFTER you have done so.