Thank you for your question. I look forward to working with you to provide you the information you are seeking.
You are not really handling it right, you are correct. You need to get your doctor's evaluation describing your disability and how it permanently impairs a major life function and the doctor needs to describe what types of accommodations would be reasonable to allow you to continue doing your job. Then when you have that you need to send a written demand to the employer attaching that report. In your letter you need to state you are making an official request for reasonable accommodation under your rights according to the Americans with Disabilities Act. You need to then specify what reasonable accommodations you would require to be able to do your job. You should suggest more than one accommodation, because the employer does not have to give you just what you ask for as long as they give you some accommodation that is reasonable.
You have to provide written documentation to the employer, they do not have to call around to get the documentation. So get a recent report from your doctor and have them describe your condition in detail as I stated above and submit that to the employer with your written request for reasonable accommodation.
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