I was a medical practice manager (exempt, full benefits) in a clinic for six years and it was sold to a new hospital, I have worked for them for two years. In May of this year I filed a physical aggression complaint against a physician I work with (long story.) No action was taken except she was "spoken to about her behavior."
A consultant was brought in under the premise to investigate a central medical records department I had proposed in regard to our implementation of electronic health records. Instead of doing this, she met with the physician I accused, me and then approached my staff and asked them (per the staff) "Tell me three things you don't like here."
Actually, she was the wife of one of the physicians at the hospital, without any background in consulting, and her husband and her are friends with the physician I filed a complaint against. This consultant created an incredibly derogatory and inflammatory report and accused me of poor leadership skills. This was after her telling me how much her husband "loved" ..the physician I had made the complaint against, and how she did not believe the physician could ever behave like this. (This act of physical aggression was made in front of the entire front office and numerous patients at the front desk.)
This consultant met with the new CEO for two hours on his first day at HRRMC. It was after this meeting that my job was terminated, and I was eventually offered a position with at 27% reduction in pay and benefits. I never had a chance to meet with the new CEO, except for once, a week after this meeting with the consultant, and he proceeded to scream at me and my supervising vice president.I was flabbergasted, because at this point, I had not known about the final report presented to the CEO from the consultant. I was not allowed to answer any of his accusations of poor leadership. Mind you, I had just had a great evaluation and review in May, and was totally caught off guard with this.
Due to the way the situation with the physician was handled (actually not handled, she was "talked to") and the incredible tension and volatile situation surrounding this physicians behavior on this day, before this day and after the incident, I was extremely afraid of retaliation
by her and the hospital. This issue involves more than myself, including retaliation by this physician against our other physician, our mid level provider, our biller coder and nursing. The hospital refused to deal with the issues which resulted in her violent outburst against me.
There are many other incidents that occurred with administration in conjunction with this situation which I believe led to the termination
of my position and the demotion that was eventually offered to me. There is so much to it, I cannot fit it all in.
My question is, can I file a case against the hospital for retaliation in response to my formal complaint against an aggressive employee?