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If he is out of work, Ohio will accept workers compensation claims for stress related claims from employment, even though his STD/LTD will not cover such injuries.
If they have refused to provide him reasonable accommodation and have treated him in this manner based on his disability, then the company knows that if it goes beyond the EEOC medication it becomes and official complaint against the company's record and it can cost them significant damages for willful and malicious conduct against him.
At this point, I would suggest telling your attorney's to look to getting him transferred to a different store and department along with all of his back pay to restore him to where he was prior to this harassment. If the company refuses, hold your ground because if they are asking for this to stay in the EEOC, the company does not want it to get to the courts and it will settle.
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