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My name is XXXXX XXXXX my goal is to provide you with excellent service today. I am sorry to hear of your difficult situation. Before I can give you an accurate answer to your question, please provide the following additional information:
Where in Missouri were you employed, which city? Have other employees been terminated by such an informal "audit"?
I look forward to assisting you as soon as I have received this information. Thank you.
I live in St Louis - South County area. I worked for PNC Bank in Arnold. To my knowledge, no other employees have been terminated by this "procedure". I have been in this position for a year. I was told by the HR dept that I was one Paid Suspension yesterday while they completed the investigation, then received a call on Friday that they decided to terminate me based on the one audit. I was told not to contact any of the employees at the bank during my "suspension" period yet was receiving texts from some of my co-workers all day, even a text from one who said she as sorry I had been fired - I received that text prior to actually being told I was terminated.
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Thank you very much for your positive rating of my service, Andrea. It has been my pleasure to assist you and I hope you will ask for me should a future legal need arise. I noticed that you provided me with an "OK" rating. I strive to provide excellent service to every customer, so please let me know if there is any additional information I can provide you to increase your level of satisfaction with my service.
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