I am sorry to hear of your dilemma. I realize how frustrating this is for you, but I believe I have information which you will find helpful.
Somehow, you have gotten stuck in some sort of nightmare loop due to an answer you have given and your online account needs to be reset.
All I can do is give you every contact I have for Tennessee unemployment and tell you to call down the line, even if it is outside your county, to get someone on the telephone to reset the online account so that you can do the weekly certification.
You may also want to try faxing a letter to the office and keep a "proof of transmission".
Depending on where you live, Unemployment Insurance Claims are either filed in person at the Labor and Workforce Development Benefit Office nearest you or by telephone at the Call Center.
Benefit Offices and the Call Center are open from 8:00a.m. to 4:30 p.m., Monday through Friday, except holidays. Call Center
PO Box 280870 Nashville, TN 37228
Fax(NNN) NNN-NNNNor(NNN) NNN-NNNN
Call(NNN) NNN-NNNNto file a claim for unemployment insurance if you live in the following Tennessee counties:
You call (toll free) 1-877-813-0950 to file a claim for unemployment insurance if you live in the following Tennessee counties:
You call (toll free) 1-877-813-0950 to file a claim for unemployment insurance if you live outside of Tennessee and are filing a claim against Tennessee.
It is my privilege to assist you. Let me know if you need further information. I hope I have helped you beyond your expectations in the service I have provided to you. I am here for you.
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