Hello again, Ken.
That is correct. Unsatisfactory performance does not typically give rise to good cause which would disqualify an applicant for unemployment benefits.
To avoid benefits being paid to an employee, it is typically best to provide them with notice of what constitutes violations of company policy and then document any violations and warnings given to the employees. If they have been warned a number of times about infractions and that is well documented, then benefits are often denied under those circumstances.
Here is a link which summarizes the law on eligibility for benefits:
The former employees who were terminated may not have applied for benefits or may not have had enough earnings in their base period to qualify for benefits, where this employee apparently did apply and received enough earnings to be eligible.
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