Thanks for your quick response. You could bring a criminal and civil charge against her for assaulting you personally. But there is no identifiable claim against the employer (the medical practice) because, unfortunately, there are no state or federal laws that protect employees from being harassed just because the employer/manager is not nice.
New York like most states is an employment at will state - meaning that actionable harassment must be based on some legally protected trait or action. These exceptions are the civil rights protections (e.g., age, race, sex, religion), violations of public policy (e.g., harassed for attending jury duty, for refusing to break the law, for reporting illegal activity by the employer (aka a "whistleblower violation"), or having some contractual right to a just cause employment (meaning the employer cannot mistreat you without industrial due process - which basically insures a fair and accurate treatment). Without any of these exceptions, courts find that the employer has a legitimate business right to operate its business however it sees fit and the court will not second-guess the employer. These policies and decisions may in fact be awful and clearly not fair or even make good business sense. However, they are not ultimately unlawful.
You haven't cited that your treatment was because of a protected reason or action on your part; only that this woman had no patience and/or was generally cruel. You may have a civil or criminal action against her personally for assaulting you and the mental/emotional damages that came out of that assault. However, nothing you've stated indicates you have a claim against the employer (the medical practice) itself. You should apply for unemployment in this matter as you did in fact quit the position for good cause attributable to the employer; you would qualify for unemployment in this in stance.
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