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If they have scheduled a hearing it means the employer is appealing your eligibility for benefits. In order to win their case, the employer has to prove that you were terminated for good cause, which in NC means that you committed some misconduct directly related to your employment. Your employer has to present evidence to prove that you committed serious misconduct and then you have the right to provide evidence to defend yourself. If you lose the phone hearing, you have the right to appeal for a real in person hearing for which you really need an attorney. As far as the phone hearing, it is best to have an attorney, but it is not as important as it is for an in person hearing.
You need to explain in the hearing that you committed no misconduct or gave no good cause directly related to employment to be terminated and as such your benefits should not be denied. You also have a right to insist on production of actual evidence by the employer regarding their allegations so you can provide rebuttal to show the employer is not truthful.
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