How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask TexLaw Your Own Question
TexLaw, Lawyer
Category: Employment Law
Satisfied Customers: 4430
Experience:  Contracts, Wrongful termination and discrimination
Type Your Employment Law Question Here...
TexLaw is online now
A new question is answered every 9 seconds

My job is to answer phones alone at night in a medical facility.

This answer was rated:

My job is to answer phones alone at night in a medical facility. My boss turned off the volume on one of the phones so that I didn't know it was ringing and then spoke to me about not answering all the calls. (I went over her head a short time ago, about something else and I suspect this is her revenge). If she wants to fire me she can, but I'm worried about the missed calls as this is a medical facility and there might have been an emergency. My boss turning off the ringer on the phone could cause an emergency not to come through. Is there anything I can do? This is not the first time my boss has done this.


Thank you for your question.

This is certainly a very serious issue and you are right to be concerned. You need to document this to the upper level management and blow the whistle. The best thing to do is to write a formal letter to the upper level management (your boss's boss) and tell them about what is going on. You will need to let them know each and every time that your boss has done this, stating the dates and times. This should get the ball running on trying to get the situation resolved and also give you some cover the next time your boss makes the allegation that you are not answering the phones.

If push comes to shove, you could sue your boss for fraud if they terminate you, but you need to try to collect some hard evidence that your boss is the one who is turning off the ringer.

Please let me know if you have any further questions on this issue and please remember to rate my answer positively.



TexLaw and 4 other Employment Law Specialists are ready to help you

Related Employment Law Questions