My former husband passed away, I have an insurance policy from Prudential 1980 with Holmes Protection Inc. he worked more then 28 yrs. The carrier changed over to United States Life in 1983 and most recently Holmes Protection merged with ADT. I have a certificate stating this information and want to know how do I put in a claim? I cannot find United State Life, the other half of the policy was given over to American International Life Assuranc Company, I've called numerous #'s, all connected to each other and NO ONE can give me essential information. Can someone help me? Thank you for reading this! Veronica XXXXXX@XXXXXX.XXX
Thank you so much for this opportunity to try and be of service to you today.
Wisdom...compassion..empathy. These are more than words for me. They are my promise to you.
I am a licensed attorney (member of the State Bar of Texas) and will do my best to provide you an honest and accurate answer to your important legal question.
QUESTION: "Can someone help me?"
ANSWER: Yes. First of all, please allow me to take a moment and say that I am genuinely sorry for all you have been through with this ordeal. I mean every word of that, and I deeply regret the obvious serious obstacles occasioned by this situation. Here is how this works. You have certainly been more than diligent. I share your confusion in a certain sense on account of the following information. The United States Life Insurance Company as it exists today falls under the umbrella of American General Life Companies. But, whatever the case, you are trapped in the bureaucracy and need some outside help, at least in my opinion; otherwise, you are likely to get no results. That means going to the government, namely the New York State Department of Financial Services. In fact, I am pleased to say that there is a fairly recent program designed just for folks in shoes similar to yours: Lost Policy Finder. I realize that technically you have not lost the policy per se, but nevertheless this is where I would turn for help and it represents my very best recommendation. I offer my condolences to any affected by the loss.
I truly hope all works out for you.
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Am not able to scan death certificate to attach to Lost Policy form as you suggested. Can someone walk me through this because I have the ability to fax, print, scan & copy on printer.
Hello again,Thanks for writing back -- good to hear from you.
Many thanks for your favorable rating -- greatly appreciated, I assure you!
I am such technologically challenged it is not even funny, meaning I know about the substantive law but do not know about the mechanics of that sort of thing. Accordingly, I have opted out (without further charge). My fellow legal expert colleagues are able to view your question and answer in their discretion.
Due to a feature of the computer system (nothing to do with you as a customer), there may be a delay until you see my "official" opt out actually indicated as such.
It was a pleasure interacting with you. I would like to wish you all the best and truly hope you see this matter resolved.
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