A lockout is not to be legally used to break a union and to do so can be considered an Unfair Labor Practice which is something the union pursues through the National Labor Relations Board or the State Labor Board. The union members still ultimately can vote on the contract unless it is submitted to binding arbitration in which case the parties are bound by whatever the two sides end up with through the arbitration process and the union members would be stuck with a binding arbitration agreement. Employers use lockouts to try to force the union to the table to negotiate and come up with more workable solutions to the employer's issues (remember the NFL lockout and it was not done to bust the union, but because the management and employees were at an impasse on negotiations and were not making any progress negotiating).

The lockout now forces the union to the table for negotiations to get around the impasse and to force them to arbitration

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That would be a ground for the union to file an unfair labor practice charge though the labor board. I am not a big fan of arbitration either and you are not wrong, but the union has redress here at least through the labor board, which I am sure they are pursuing if it went down like you are saying.

That means they have complained to the National Labor Relations Board as they are the federal union regulators.

NY is a forced union state, so it is not likely they will break the union in NY by doing this. The NLRB will send in their mediators and if that does not work they will push for binding arbitration. As you may know though, these things can go on for a long time before they get resolved.