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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1794
Experience:  Computer Software Support Specialist for more than 10 years
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My e-mail is going to g-mail instead of AOL.How do I correct

Customer Question

My e-mail is going to g-mail instead of AOL.How do I correct this
JA: How long have you had this issue with your Gmail account?
Customer: Verizon converted us to AOL. 1 month ago. I some how set my AOL mail to go to g-mail instead of AOL.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: both
JA: What troubleshooting have you tried?
Customer: We went into AOL to try and find an answer, but no luck
JA: Anything else you want the email expert to know before I connect you?
Customer: I need to get AOL in my lap top and Iphone
Submitted: 8 days ago.
Category: Email
Expert:  Viet - Email Tech replied 8 days ago.

Hi,
I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 8 days ago.

What's the make / model of your laptop computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Expert:  Viet - Email Tech replied 7 days ago.

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,