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Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6120
Experience:  I have 7+ years of experience in fixing emails issues.
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I can not open my emails, Outlook, web browser, I have

Customer Question

I can not open my emails
JA: Just to clarify, what email service provider are you using?
Customer: Outlook
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: I have called Microsoft three times but can't get an agent and all efforts to solve the problem over the network hasn't helped
JA: Anything else you want the email expert to know before I connect you?
Customer: don't think so
Submitted: 10 days ago.
Category: Email
Expert:  Sandy replied 10 days ago.

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!

Expert:  Sandy replied 10 days ago.

Please try to reset your outlook.com/live.com account password ***** given under:

Click the link: https://account.live.com/password/reset

Choose, "I forgot my password"

And follow on screen instructions to create new password.

If you have other queries regarding this, please reply back to me the box given below.

And kindly if you can take a second to rate my service(-OK or more -by clicking stars at the top of the page and choose submit), that would be greatly appreciated.

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