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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
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Not email but charges to my credit card that are suspicious,

Customer Question

Not email but charges to my credit card that are suspicious
JA: Just to clarify, what email service provider are you using?
Customer: Verizon wifi?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through firefox on a mac
JA: What troubleshooting have you tried?
Customer: Please pass me on to someone who can verify charges to a credit card account.
JA: Anything else you want the email expert to know before I connect you?
Customer: no, thanks
Submitted: 1 month ago.
Category: Email
Expert:  Kris Rodgers replied 1 month ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris Rodgers replied 1 month ago.

Hi

Can you give me your credit card provider as it says on the card?

Thanks

Kevin