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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1798
Experience:  Computer Software Support Specialist for more than 10 years
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I cannot get my emails I have 3 emails but the one I do not

Customer Question

I cannot get my emails I have 3 emails but the one I do not use is the only one that opens
JA: Just to clarify, what email service provider are you using?
Customer: outlook and hotmail
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: I got the windows 10 update 2 days ago now all has gone wrong
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: do tht and you disappear what happens now
Submitted: 1 month ago.
Category: Email
Expert:  Richard replied 1 month ago.

Hi there and welcome

What happens when you try to access one of the accounts you wish to retrieve emails from?

Please let me know