How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 34669
Experience:  Over 15 year experience in Email Systems and Programs
32989067
Type Your Email Question Here...
Richard is online now
A new question is answered every 9 seconds

Can't send email ..but can receive ...Microsoft live mail

Customer Question

Can't send email ..but can receive ...Microsoft live mail 2011 with gmail
Submitted: 7 days ago.
Category: Email
Expert:  PC_Wizzard replied 7 days ago.

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Do you get any errors?

Customer: replied 7 days ago.
unknown error has occurred
Expert:  PC_Wizzard replied 7 days ago.

On Windows 7?

Customer: replied 7 days ago.
Expert:  PC_Wizzard replied 7 days ago.

Click Start button (Circle button with a Windows logo it).

2. Click Control Panel.

3. Click Programs.

4. Click Programs and Features.

5. Search for Windows Live Essentials then double click it.

6. Click Repair all Windows Live programs.

Expert:  PC_Wizzard replied 7 days ago.

Did you managed to do this?

Customer: replied 7 days ago.
Same problem
Expert:  PC_Wizzard replied 6 days ago.

Hi i'm back online now

Do you still need help? I can offer a secure remote session?

Customer: replied 5 days ago.
Not interested in remote session thanks ...could you maybe pass on to another expert?
Expert:  Richard replied 5 days ago.

Hi there and welcome

If you go to www.gmail.com

Are you able to sign into your account there and send an email?

Please let me know

Customer: replied 5 days ago.
Expert:  Richard replied 4 days ago.

Great

Click on my link below

https://www.google.com/settings/security/lesssecureapps

turn it on and tell me if from windows live you can now send emails please

Related Email Questions