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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1706
Experience:  Computer Software Support Specialist for more than 10 years
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My pass word is not being accepted. Why? Do not remember.

Customer Question

My pass word is not being accepted. Why?
JA: When did you last reset your username and password?
Customer: Do not remember.
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: Just get me back on yahoo
Submitted: 12 days ago.
Category: Email
Expert:  John replied 12 days ago.

Hello and welcome to justanswer. My name is***** will be assisting you today.

What is the exact message you get when you try to login to your yahoo account ?

Are you using a windows or mac computer to access this email?

Thank you

Note: - Use the reply box just below to reply

Expert:  John replied 12 days ago.

Please answer my above questions so that i can help you better.

Reply using the box below.

Thank you.

Expert:  John replied 12 days ago.

Checking to see whether you still need help.

Reply using the box just below

Thank you.