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Hello and welcome to Just Answer. My name is***** will be assisting you today. I am sorry to hear that you are having such troubles and I will try my best to help you. I'm a computer business owner based in Scotland - UK. I have over 10 years experience in computing and a Bsc Bachelors Degree in Computer Science.
I will try and assist you, please give me a few moments to go over the question and I will look into this for you.
Please be aware that we are very busy and you may have to wait for a response, replies to you are not always instant.
We appreciate your patience.
so just to confirm, the problem is with the password ***** you use to sign into Gmail?
okay have you tried the gmail password ***** process yet?
I would ask that you try resetting the password ***** again and this time make it 10 characters long use letters and numbers. It sounds like someone may have worked out the password ***** hacked the account. Please try and let me know if you can get access again to the email account. Jay
please note that we are on an honor system. I am only credited for my time in the event I receive a 3-5 star rating. I do hope that I have earned a 5star rating from you today. Rating does not stop you from getting back to me in the event you need anything further. Thanks, Jay