How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I NEED TO FIND OUT THE PASSWORD FOR MY GMAIL ACCOUNT I HAVE

Customer Question

I NEED TO FIND OUT THE PASSWORD ***** MY GMAIL ACCOUNT I HAVE NOT USED THAT EMAIL FOR A LONG TIME AND DO NOT REMEMBER IT OR THE RECOVERY PHONE NUMBER I USED MY EMAIL IS***@******.***
JA: How long have you had this issue with your Gmail account?
Customer: I DO NOT KNOW I JUST TRIED TO GO INTO THAT ACCOUNT IT HAS BEEN AT LEAST 6 MONTHS SINCE I HAVE TRIED TO ACCESS THAT ACCOUNT
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: THROUGH AOL.COM
JA: What troubleshooting have you tried?
Customer: I HAVE NOT I DONT KNOW WHAT TROUBLE SHOOTING TO DO
JA: Anything else you want the email expert to know before I connect you?
Customer: NOT THAT I CAN THINK OF
Submitted: 1 month ago.
Category: Email
Expert:  ChrisC replied 1 month ago.

Hi, my name is ***** ***** welcome to JustAnswer!

The ONLY way to recover a Gmail password ***** ***** their online recovery process. Have you already tried to go through the online wizard to reset your password?