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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1794
Experience:  Computer Software Support Specialist for more than 10 years
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I am having so much trouble with my password I am about

Customer Question

Hello
JA: Hello. What seems to be the problem?
Customer: I am having so much trouble with my password ***** am about ready to give up. I request a new password ***** I originally mucked something up. I put the new password ***** when I received it through my email then where do I reset to make a permanent one. I have passwords going everywhere . My last request has not responded back to me. I just want to clear everything and start fresh with one permanent one for all. thanks Eileen
JA: When did you last reset your username and password?
Customer: A few days ago and tried last night to no avail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: any which way , mainly atm thru the emails received from uber
JA: What troubleshooting have you tried?
Customer: god knows Ive lost all sense of it all
JA: Anything else you want the email expert to know before I connect you?
Customer: I want one password ***** all sites and equipment
Submitted: 5 months ago.
Category: Email
Expert:  flopcat98 replied 5 months ago.

Hi, I'm Robert and I'll be helping you with your computer question.

Expert:  flopcat98 replied 5 months ago.

what type of email is it ?

is this a gmail account ?