Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP
Can you tell me the email address?
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
Let me know when you could be online so that we can get started to fix this.