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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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I am having emails disappear from my gmail account without

Customer Question

I am having emails disappear from my gmail account without me doing anything?
JA: How long have you had this issue with your Gmail account?
Customer: Only the past couple of days
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: On phone and on home computer
JA: What troubleshooting have you tried?
Customer: None. I use Safari and went on Firefox to see if I could recover anything
JA: Anything else you want the email expert to know before I connect you?
Customer: Only twice I have looked at an email on my phone and then it disappears without me doing anything. I found one in a spam folder
Submitted: 4 months ago.
Category: Email
Expert:  Jason Jones replied 4 months ago.

Hello,
I am the person that will be helping you today.

May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason

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