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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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Outlook 2010 suddenly stopped working with Yahoo Mail Plus

Customer Question

Outlook 2010 suddenly stopped working with Yahoo Mail Plus POP
JA: How long has this been an issue?
Customer: For about a month now
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: PC
JA: What troubleshooting have you tried?
Customer: I've changed accounts, used IMAP, POP3 YPOP nothing seems to be working it just stopped working. I've tried to contact Yahoo to no avail their suppose to be tech support wanted $199.00 to fix it
JA: Anything else you want the email expert to know before I connect you?
Customer: Help please
Submitted: 4 months ago.
Category: Email
Expert:  Cris replied 4 months ago.

Hi there, I am Cris and will be glad to assist you.

Can I offer you secure remote support so I can look into your issue and resolve it?

Customer: replied 4 months ago.
Chris I am on the Admin side will that make a difference I don't see outlook on this side
Expert:  Cris replied 4 months ago.

Is it your account or someone else you are trying to setup in Outlook?

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