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Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 17992
Experience:  Email expert with over 5 years experience
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WHY DOES MY ECHO CUT OUT ON MY LOCAL RADIO STATION ON TUNE

Customer Question

WHY DOES MY ECHO CUT OUT ON MY LOCAL RADIO STATION ON TUNE IN?
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: YAHOO
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: IPAD AND DESK TOP
JA: What troubleshooting have you tried?
Customer: RELOCATING THE ECHO TO THE CENTER OF THE ROOM
JA: Anything else you want the email expert to know before I connect you?
Customer: HOW DO I LINK MY AUDIO BOOKS IN kINDLE TO ECHO AND MY MUSIC FROM ITUNES?
Submitted: 4 months ago.
Category: Email
Customer: replied 4 months ago.
HOW DO I LINK MY AUDIO BOOKS FROM MY KINDLE AND MUSIC FROM ITUNES TO MY ECHO?
Expert:  Josh replied 4 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 4 months ago.

Does it only cut out on the local radio station or all radio stations?

Customer: replied 4 months ago.
LOCAL 93.7 ON TUNE IN
Expert:  Josh replied 4 months ago.

Does it happen on all stations or just that one?

Customer: replied 4 months ago.
IT WILL CUT OUT ON Magic 98.1 and others...
Expert:  Josh replied 4 months ago.

Does the Echo cut out using other functions?

Customer: replied 4 months ago.
No
Expert:  Josh replied 4 months ago.

The Echo is known to have issues with the TuneIn app and there isn't a fix for it at this time. There have been numerous complaints about this issue on private forums and the only response that was given was that the information was forwarded to the TuneIn developers to fix it.

I would suggest that you forward a complain as well so that they are aware of the ongoing issue. Click here: http://help.tunein.com/customer/portal/emails/new?ticket[labels_new]=listener&

Enter the information onto their contact form so that your complaint is filed.

If you have any questions, please let me know otherwise if you can take a minute and use the rating system to rate our session as 4 stars or higher and press Submit so I am credited with helping you.

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