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Hi there and welcome
What you need to do is sign out, to do this, click on your initial in the top right circle in Gmail then click on Sign out
Once done, it will close it off for you
Let me know how you go please.
Hi there Liz,
Sorry it was not intended to indicate you do not know what you are doing.... there was nothing noted about signing out and this is the most common reason for this...
Please do the following in Internet Explorer
Click Tools (the gear wheel top right) than Internet Options
Click on the General Tab and Delete all Temporary Internet Files.
Than click the Advance Tab and click Reset
Then restart the computer and tell me if it allows you to sign out in Internet Explorer please