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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1683
Experience:  Computer Software Support Specialist for more than 10 years
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For some reason I have two e mails. One is a gmail and the

Customer Question

For some reason I have two e mails. One is a gmail and the other is not How can I get rid of one. I can't sign into any apps
JA: How long have you had this issue with your Gmail account?
Customer: As long as I have had my phone about a few months ago
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Thro gmail
JA: What troubleshooting have you tried?
Customer: I have not. I do not know what to do and also where would I find my r mail. All my messages. Go to gmail
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 3 months ago.
Category: Email
Expert:  Jess M. replied 3 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using an Android phone? What is the other email account that is NOT Gmail?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Customer: replied 3 months ago.
It is people who send me text messages using my cell no
Expert:  Jess M. replied 3 months ago.

Thank you for writing back. Are you having trouble accessing your emails on your Gmail? Or is it an issue with your phone SMS or text messaging?

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