Hi. My name is***** you for your question and the opportunity to assist.
Are you unable to access your Windows Live Mail program on your PC?
Please reply in the box just below this. Thank you.
See if you can open it this way: on your keyboard, hold down the Windows logo key (to the left of the spacebar)
and press R.
The Run box will open.
In the text area type: wlmail.exe
and click OK. This should launch Windows Live Mail.
Can you confirm Windows Live Mail is the program you use to view your email?
See attachment below
Who was supposed to send you a file of email messages?