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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1749
Experience:  Computer Software Support Specialist for more than 10 years
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USER ON MAC 27" DESKTOP - TO EXPORT THE CONTACTS FROM MY

Customer Question

HI I AM GMAIL USER ON MAC 27" DESKTOP - I AM TRYING TO EXPORT THE CONTACTS FROM MY GMAIL ACCOUNT TO A NEW GMAIL ACCOUNT I OPENED YESTERDAY. I HAVE FOLLOWED INSTRUCTIONS FROM SEVERAL WEB ARTICLES BUT STILL NO SUCCESS. CAN YOU HELP?
JA: How long have you had this issue with your Gmail account?
Customer: ITS NOT AN ISSUE - ITS JUST A TECHNICAL FEATURE THAT I DONT KNOW HOW TO USE
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: DESKTOP, IPAD BUT PROBABLY MOSTLY ON MY IPHONE
JA: What troubleshooting have you tried?
Customer: USED TECHRENA, AND A SUPPORT GMAIL WEB ARTICLE
JA: Anything else you want the email expert to know before I connect you?
Customer: NOPE THANK YOU
Submitted: 4 months ago.
Category: Email
Expert:  Jason Jones replied 4 months ago.

Hello,
I am the person that will be helping you today.

May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.

Please, send your reply below in the box. After you type your message, click the Send button.

Thank you,
Jason