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James K.
James K., Consultant
Category: Email
Satisfied Customers: 1585
Experience:  Technical Director of IT Company
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To you. My Outlook 2016 has decided to ditch the categories

Customer Question

Hi Jason, Good morning to you. My Outlook 2016 has decided to ditch the categories in the idea why. Please can you help?
Submitted: 9 days ago.
Category: Email
Expert:  Jason Jones replied 9 days ago.


May I ask for a few examples of how the categories were ditched in the calendar?

Thank you,


Customer: replied 9 days ago.
The icon has just it was never there in the first place.
Expert:  Jason Jones replied 9 days ago.

Which icon are you referring to?

Customer: replied 9 days ago.
In the Home ribbon made up of colour boxes. Is it an IMAP compatibility issue?
Expert:  Jason Jones replied 8 days ago.

Thank you for the update. It has nothing to do with the IMAP protocol. May I start a secure remote assistance session with you so that I can better help you resolve this problem? When the remote session begins, a chat window will appear that we can use to communicate with each other.