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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 36054
Experience:  Over 15 year experience in Email Systems and Programs
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Lost them completely, gmail, through my lap top and my cell

Customer Question

lost them completely
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: gmail
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: through my lap top and my cell phone
JA: What troubleshooting have you tried?
Customer: well pretty much this now im totally frustrated and not very techy
JA: Anything else you want the email expert to know before I connect you?
Customer: well just to get this up and going as was working an hour ago
Submitted: 5 months ago.
Category: Email
Expert:  Richard replied 5 months ago.

Hi there and welcome

Can you tell me please exactly what it is you have lost?

Is it emails from your account?

Please let me know

Customer: replied 5 months ago.
my gmails from gmail account
Expert:  Richard replied 5 months ago.

Thank you

Do you still see any of your emails at all listed there?

Customer: replied 5 months ago.
no
Customer: replied 5 months ago.
i just need to retreive my emails from my gmail account
Expert:  Richard replied 5 months ago.

ok, it looks like you are signed into the wrong account, in Gmail click on your initial in the top right, in the circle, then click on Sign out.

Then choose Sign in, Sign in with another account and make sure to enter in the correct information for your sign in.

Once done you should again see your emails

Let me know how you go