Hello! Thank you for contacting JustAnswer.com; I am Michael , a Sr. Consultant here at JustAnswer.com. I am so sorry to hear about the issue you are having. and I will do what I can to answer your question as well as it can be answered. But first please let me review the notes on your question. Thank you. I return momentarily.
Hi, Again. Are you there?
I'm afraid if you have gone through the registration process and completed it there is not much you can do with that account. What I suggest to do is to create another account with the correct user ID this time. You can just ignore the other email address if possible.
I'm not sure about the billing process of our system.
If you have questions about billing, please contact Customer Service via email at***@******.*** or you can view options for contacting them by chat or phone at ww2.justanswer.com/help. As an independent contractor and I don't have access to billing information.
My goal is to provide you with excellent service – if you feel you have received anything less, please reply back as I am happy to address follow-up questions. Kindly rate me 5 stars when you are done.