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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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I am getting an email that my account will be closed unless

Customer Question

I am getting an email that my account will be closed unless verification is submitted. Looks like fisching to me.
JA: Just to clarify, what email service provider are you using for this account?
Customer: microsoft live
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: thought you would be interested in tracki
Submitted: 2 months ago.
Category: Email
Expert:  Michael replied 2 months ago.

Hello! Thank you for contacting JustAnswer.com; I am Michael , a Sr. Consultant here at JustAnswer.com. I am so sorry to hear about the issue you are having. and I will do what I can to answer your question as well as it can be answered. But first please let me review the notes on your question. Thank you. I return momentarily.

Expert:  Michael replied 2 months ago.

Hi There, I'm sorry you are having this issue.

Expert:  Michael replied 2 months ago.

I am assuming you are referring to your email account when you say "it would be closed". Am I right?

Expert:  Michael replied 2 months ago.

have you made any changes to you account? Who is your email service provider? What is the email address of the sender of that email?