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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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I have tried to add a new email address to an existing email

Customer Question

I have tried to add a new email address to an existing email account, however the new email address (*****@******.***) has been tagged as a label and I can't send or recieve emails from. How do I add a new email address?
JA: Just to clarify, what email service provider are you using for this account?
Customer: google?
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: web browser
JA: What troubleshooting have you tried?
Customer: looked thru the gmail assistance info
JA: Anything else you want the email expert to know before I connect you?
Customer: existing gmail account is***@******.***
Submitted: 4 months ago.
Category: Email
Expert:  Cris replied 4 months ago.

Hi there, I am Cris and will be glad to assist you with your question.

You want to sign into multiple accounts at one in Gmail?

Expert:  Cris replied 4 months ago.

Did you still want assistance with your question?