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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1794
Experience:  Computer Software Support Specialist for more than 10 years
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I have had help with aol tech to solve the problem of not

Customer Question

I have had help with aol tech to solve the problem of not being able to log on to my email account. I have gone thro all the steps with them and still we cannot correct the problem
JA: How long have you had this issue with your A.O.L. account?
Customer: About 1 week
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: I have an IPad and I phone. To get me mail I used to be able to click on the mail envelope
JA: What troubleshooting have you tried?
Customer: All the techs have taken me thru all the steps they know and the end result is to contact apple. I started a email with gmail and would like to sync my contacts over to the gmail accout
JA: Anything else you want the email expert to know before I connect you?
Customer: Can't think of anything else. Just very frustrated
Submitted: 5 months ago.
Category: Email
Expert:  Josh replied 5 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 5 months ago.

Are you unable to access your AOL email account? Please describe your issue in more detail so I can better assist you