Hello,I am Pete, and I'll be happy to assist with your question today.
Have you tried using the Google account recovery form?
I don't see any mention of the Google account recovery form in your question - I needed to verify that you are definitely using the correct form first.
What is the exact message it replies with?
Hi, just checking in on your question. If the issue is resolved or you do not need anymore help, please rate our session as 4 stars or more and press submit so I am credited for my time, otherwise please reply back so we can continue with the issue.