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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1760
Experience:  Computer Software Support Specialist for more than 10 years
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Just got a pop op message that my hard drive is going to be

Customer Question

Just got a pop op message that my hard drive is going to be fried if I do no call this number 1(###) ###-#### Have done a lot of searches bu do not get answers. Thanks
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: I have yahoo, ATT and Outlook. Yahoo is the main one.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web brouser tthru Fire fox
JA: What troubleshooting have you tried?
Customer: None so far. I am lost and scared!
JA: Anything else you want the email expert to know before I connect you?
Customer: I tried to get to the Exxon Home page.
Submitted: 4 months ago.
Category: Email
Expert:  Byron replied 4 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

That pop-up is a scam. The giveaway is anything that comes up with a threat telling you to call a phone number.

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