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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1622
Experience:  Computer Software Support Specialist for more than 10 years
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Forgot aol password, 7 days, pc, change pw setting -- but

Customer Question

forgot aol password
JA: How long have you had this issue with your A.O.L. account?
Customer: 7 days
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: pc
JA: What troubleshooting have you tried?
Customer: change pw setting -- but wrong pw
JA: Anything else you want the email expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Email
Expert:  Mr.Med replied 2 months ago.

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 2 months ago.
  • Please go to the AOL login page : https://my.screenname.aol.com/_cqr/login/login.psp
  • Click the Forgot password ***** under the password ***** field.
  • When prompted, enter your username or email and the 4-digit CAPTCHA and click next then follow the onscreen instructions

Let me know the results

Thank you

Expert:  Mr.Med replied 2 months ago.

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